Privacy Policy

Stilu Web Solutions is committed to protect and respect any personal information you share with us.

What this Policy Covers?

This Privacy Policy applies to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

What information do we collect?

Stilu Web Solutions cares about you and respects your privacy. We will only collect information that you provide when filling any forms on our website. This includes information when registering an account with Stilu Web Solutions, purchasing services from us or requesting further services. We may also ask you for information when you report any problems with our site or the services you have purchased from us.

If you contact us by letter or email, we may be keep records of correspondence.

Details of transactions carrying out on our site by you and of the fulfilment and administration of your orders.

In the circumstances where we are acting as a data processor, we will only act on the instructions of our customer as the data controller. If you provide us with personal data about a third party (for example when registering a domain on customer behalf), you are agreeing that you have obtained the express consent from the third party for the disclosure and use of their personal data.

 

How do we use this information?

Stilu Web Solution will only process information that is necessary for the purpose for which it has been collected on our website. You will always have the option not to receive marketing communications from us (you can withdraw your consent or object at any time). We will never send you unsolicited ‘junk’ email or communications, or share your personal information with anyone else that might.

Consent:

  • To register customer details.
  • To process orders that has been placed by you with us.
  • To inform you of any service changes.
  • To carry out any Marketing and Statistical Analysis.
  • To provide you with information, products or services that you’ve requested from us or if we feel it may be relevant to you.

You can withdraw your consent at any time by contacting us at hello@stilu.co.uk.

 

Updating or Deleting Your Information

You can review, update or correct your Personal Information that you’ve provided when you registered as a customer with Stilu Web Solutions (all your details are in your “Contact Details”). You can only be removed from our records when you no longer have any services or products with Stilu web Solutions. To be removed contact us on removeme@stilu.co.uk.

 

Who do we share your information with?

By entering into this agreement, you agree to the data processing by the third parties we work with (see list below). We will ensure that we update third-party agreements if we introduce any new or change the current ones. We will update these 30 days prior to the new party processing any data.

  • Stripe - Processes the credit cards and any direct debits.
  • 20i Ltd - Hosting platform, SSL, Emails and customer details that is managed by Stilu Web Solutions. 20i Ltd uses Nominet and Tucows (OpenSRS) for domains and GeoTrust (Symantec) for SSL/TLS Certificates.
  • Google - Site Analytics.
  • Social Media - Targeting existing and potential customers.

 

Policy Changes

We will regularly review our privacy policy and will keep it up to date.

The Privacy Policy was last updated on the 12th May 2020.

 

How to Contact us?

Please contact us through here if you have any questions about the privacy policy or the information we hold about you.